If you run a Monitoring-Based Commissioning (MBCx) firm, you've probably noticed a shift in client expectations. More and more owners are asking about Facility Condition Assessments (FCAs)—not just performance monitoring.

From MBCx to FCA: How Service Providers Can Meet Growing Client Demand

This isn't an isolated trend. Service providers across the industry are being asked to expand beyond MBCx into long-term planning support. The good news? It's a challenge that comes with a big opportunity.

Schedule a demo to learn how Intellis can help you meet this demand. 

This blog outlines how Monitoring-Based Commissioning (MBCx) firms can meet rising client expectations for Facility Condition Assessments (FCAs). It covers:

• Why clients are increasingly requesting FCA services.
• Challenges an MBCx Firm faces when expanding into FCA.
• The strategic opportunities this shift presents for service providers.

Why Clients Are Asking for FCAs

Owners and operators want more than energy efficiency metrics. They're under pressure to answer questions like:

• What's the actual condition of my facilities?
• Where should I prioritize capital spending?
• How do I align building performance with long-term lifecycle costs?

An FCA provides those answers by assessing building systems, infrastructure, and assets. It gives owners the data they need for capital planning, budgeting, and compliance.

In other words, MBCx shows how facilities perform day to day. FCA reveals how facilities will hold up in the long run.

The Challenge for MBCx-Focused Firms

If your business is primarily MBCx, adding FCA services may feel overwhelming. A few common challenges come up:

• Developing FCA expertise requires new workflows and staff training.
• Manual condition assessments are time-consuming and inconsistent.
• Without the right tools, scaling FCA services across multiple sites can be challenging.

The risk? If you can't provide FCA, clients may look elsewhere for a provider who can.

The Opportunity: Expanding Your Services with FCA

On the flip side, firms that adapt gain a competitive advantage. Adding FCA capabilities allows you to:

• Expand your service offerings and open new revenue streams.
• Strengthen your role as a trusted advisor for clients.
• Position your business at the center of both short-term performance monitoring and long-term capital planning.

It's not about replacing MBCx—it's about complementing it. FCA adds another layer of insight that your clients already want.

Schedule a discovery call to learn more.

Why Software Is the Key to Scaling FCA

Manual condition assessments just don't cut it anymore. Software-enabled FCA tools make the process faster, more consistent, and easier to scale.

With the right platform, you can:

• Capture data in the field with mobile tools.
• Standardize assessments across sites.
• Generate reports that clients can use for capital planning.
• Integrate assessment data with performance monitoring.

This isn't just about efficiency—it's about credibility. Clients expect professional, data-backed reporting. Software helps you deliver that.

How Intellis Helps Firms Expand from MBCx to FCA

That's where Intellis comes in. Our Foundation Condition Assessment and Capital Planning System was built to make FCA services accessible and scalable for firms like yours.

With Intellis Labs, you can:

• Streamline data collection and reporting.
• Deliver insights that drive better capital planning.
• Complement your existing MBCx work with FCA capabilities.

We designed the platform to help service providers bridge the gap between performance monitoring and long-term facility planning.

Getting Started: Next Steps for MBCx Firms

Expanding into FCA doesn't have to be overwhelming. Here's a simple way to start:

• Pilot a project: Choose one client site to run an FCA using software.

• Train your team: Use standardized templates and workflows.

• Leverage results: Show clients how FCA data connects to MBCx insights.

Even a small step in this direction shows clients you're listening to their needs—and ready to meet them.

Schedule a discovery call to learn more about partnering with Intellis Labs. 

Final Thoughts

The demand is clear: clients want FCAs in addition to MBCx. Firms that adapt will be better positioned to retain business, grow revenue, and become trusted partners in both building performance and capital planning.

If you're ready to expand your services and make FCA a part of your offering, Intellis is here to help.

Schedule a Demo to see how our Foundation System can help your firm meet growing client demand.

Intellis Labs develops innovative software to help organizations manage, assess, and plan for their facilities. Our Foundation System streamlines facility condition assessments and capital planning, enabling data-driven decisions that optimize budgets, extend the life of assets, and support long-term strategy across education, healthcare, government, and other industries.