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Guide to Addressing Deferred Maintenance

Deferred maintenance refers to the practice of postponing necessary repairs or updates to facilities, systems, or infrastructure due to budget constraints, resource limitations, or competing priorities. While delaying maintenance might seem like a short-term solution, it often leads to greater challenges, such as increased repair costs, safety hazards, and operational disruptions. Addressing deferred maintenance is critical for protecting your assets, ensuring operational efficiency, and minimizing long-term risks.

The Cost of Deferred Maintenance

The true cost of deferred maintenance extends beyond immediate repair expenses. When maintenance is delayed, organizations face:

  • Escalating Costs: Minor repairs can evolve into costly replacements. Studies show that every $1 in deferred maintenance can result in $4-$5 in future expenses.

  • Operational Disruptions: Equipment or infrastructure failures can halt operations, leading to downtime and lost revenue.

  • Safety Risks: Deferred maintenance can create hazardous environments for occupants, increasing liability risks.

  • Reputational Damage: Poorly maintained facilities can negatively affect an organization’s image and deter stakeholders, customers, and tenants.

A proactive approach to maintenance planning mitigates these risks, saving time, money, and resources while ensuring safer and more efficient operations.

Identifying Deferred Maintenance Needs

To address deferred maintenance effectively, organizations must first understand the scope of the problem. This involves:

Conducting Facility Condition Assessments

A facility condition assessment (FCA) evaluates the current state of your infrastructure, identifying areas requiring attention. Key steps include:

  • Inspecting critical systems (HVAC, plumbing, electrical, roofing, etc.).

  • Recording deficiencies and estimating repair costs.

  • Assessing the remaining useful life of assets.

Solution Spotlight

Intellis’s Foundation Condition Assessment simplifies this process by providing accurate data and comprehensive insights into facility conditions.

Data Collection and Prioritization

Once data is gathered, prioritize maintenance tasks by:

  • Urgency: Addressing safety-critical issues first.

  • Impact: Considering the consequences of further delays.

  • Cost: Balancing immediate needs with budget constraints.

Building a Deferred Maintenance Strategy

An effective strategy for addressing deferred maintenance should align with your organization’s broader goals and resources. Here’s how to get started:

Step 1: Establish Short-Term and Long-Term Goals

  • Short-term goals focus on immediate repairs to mitigate risks.

  • Long-term goals aim to reduce maintenance backlogs and prevent future issues.

Step 2: Integrate Maintenance with Capital Planning

Deferred maintenance planning should be part of a holistic capital planning process. This ensures resources are allocated effectively, and projects are prioritized based on data-driven insights.

Solution Spotlight:

The Intellis Capital Planning System empowers organizations to:

  • Create dynamic budgets.

  • Forecast future needs.

  • Centralize data for better decision-making.

Step 3: Develop Realistic Budgets and Timelines

Align funding with priorities and set achievable timelines for addressing maintenance needs without overwhelming resources.

Leveraging Technology for Deferred Maintenance

Technology plays a pivotal role in overcoming deferred maintenance challenges. Digital tools can:

  • Enhance Visibility: Centralized dashboards provide real-time insights into facility conditions and maintenance needs.

  • Improve Planning: Predictive analytics forecast future maintenance requirements, helping you allocate resources efficiently.

  • Streamline Workflows: Automation reduces administrative burdens and ensures timely completion of tasks.

Solution Spotlight

Intellis’s suite of tools, including the Foundation Condition Assessment and Capital Planning System, enables organizations to:

  • Make data-backed decisions.

  • Track and prioritize maintenance activities.

  • Optimize resource allocation.

Addressing Deferred Maintenance

Deferred maintenance is a challenge and an opportunity to improve operational efficiency, ensure safety, and protect your organization’s assets. You can effectively address maintenance backlogs by leveraging technology and adopting a proactive, data-driven approach.

Intellis is here to help. Learn how our Foundation Condition Assessment and Capital Planning System can help your organization tackle deferred maintenance and achieve long-term success. View more Resources for Facilities to discover insights into how you can improve condition assessments and capital project planning. 

 

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