Prior to working with Intellis, the agency performed these lengthy inspections in the past using paper forms, the agency wanted to upgrade to a digital, mobile data collection system that would allow them to collect, store and report on inspections from a central database.
In order to deploy inspectors in the tunnels and stations, they wished to use handheld computers to collect the data at the point of work. The inspection process had been very time-consuming in the past, with many different assets, locations, and material types to document. Because of this, they looked to computerized data collection in tandem with an efficient questionnaire methodology that would allow them to collect the data as accurately and efficiently as possible.
By using optimized handheld software and deploying mobile computers at the point of work, the agency was able to reduce inspection time while eliminating secondary data entry tasks. They were also able to connect lab results to the system for more relevant and timely reporting.
The reporting system allowed agency personnel to have access to critical data and to run sophisticated and timely reports. The system allowed the agency to reap both productivity and data quality gains.