Intellis and Health Agency Bring Mobile Technology to Pest Management

Client:

New York Department of Health and Mental Hygiene

Challenge:

The New York Department of Health and Mental Hygiene (DOHMH), as part of its Childhood Asthma Initiative, needed to reduce pest infestations and the exposure of residents to harmful pesticides. The DOHMH required a system to inspect properties, assess the extent of pest infestations, and trigger notifications to the New York City Housing Authority (NYCHA) indicating that repairs and improvements were needed.

Solution:

Intellis configured FOUNDATION modules for the DOHMH, creating a remote data collection and transmission system that enables inspections of potentially infested dwellings. The solution, deployed on mobile devices for agency inspectors, enabled the inspection of locations, logging of relevant information, and the instantaneous upload of collected data to the agency’s servers, featuring a specialized data security component developed by Intellis.

In addition, Intellis designed the system to integrate with NYCHA’s procedures for inspection logging and work requests, thereby expediting the repair process and facilitating complete record tracking across agencies.

Inspection results are uploaded into databases that are custom-configured for integration with industry-standard statistical packages, including SPSS (Statistical Package for Social Sciences) and Microsoft Access. The result is a system that speeds the inspection process, conforms to cross-agency procedures, and integrates seamlessly into back-end systems.